Privacy policy

Last updated November 13, 2026

This policy explains what CivicEdge Solutions ("we") collects when you use civicedgegov.com, why, and the choices you have. CivicEdge Solutions is a brand of Jarrett Group LLC.

What we collect

• Contact forms and live chat. Your name, email, phone (optional), organisation, the service you ask about and your message.
• Agent applications. The details you send when you apply to join as an agent.
• Basic technical data. To stop abuse we keep a one-way scrambled version of your IP address for a short time. We do not use advertising trackers.

How we use it

Only to reply to you, provide the government contracting readiness, bid support and agent services you ask for, keep records the law requires, and protect our services from fraud and abuse. We do not sell your information.

Who we share it with

Only with service providers that help us run the site and services (for example Cloudflare for hosting and email, Stripe for payments, Google for sign-in), with government agencies when you ask us to file something for you, and when the law requires it. Each provider may only use it to provide its service to us.

How long we keep it

Enquiries are kept for up to two years. Client records, filings and tax documents are kept as long as the law requires, then deleted.

Your choices

You can ask to see, correct or delete your information, or ask us to stop contacting you, by emailing hello@civicedgegov.com. We may need to keep some records where the law requires.

Security

Data is sent over encrypted connections. Passwords are stored only as salted hashes, and access to client data is limited to staff who need it.

Changes

If we change this policy we will update the date above.